44JL Casino – Privacy Policy

44JL Casino is the data controller responsible for the personal information collected and processed through the 44JL platform and website. As a PAGCOR-licensed operator, 44JL has registered its data processing activities with the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012 (R.A. 10173).

For any privacy-related inquiry, data subject request, or complaint, you may contact 44JL's designated Data Protection Officer at [email protected] (plain text — not a clickable link), referencing "Data Privacy" in your subject line.

44JL collects personal information from you in the following categories and through the following means:

44JL uses the personal information it collects for the following specific purposes:

• Account Management: To create, maintain, and administer your 44JL player account, authenticate your identity at login, and enable access to the platform's services.
• KYC and Age Verification: To verify that you are at least 21 years of age and to confirm your identity before authorizing withdrawals, as required by PAGCOR's licensing conditions.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment methods.
• Regulatory Compliance: To fulfil obligations under PAGCOR licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gaming activity, apply deposit limits or self-exclusion measures requested by you, and identify patterns of play that may indicate problem gambling in accordance with 44JL's responsible gaming commitments.
• Platform Security: To detect, investigate, and prevent fraud, unauthorized account access, bonus abuse, and other prohibited conduct.
• Service Improvement: To analyze aggregate usage patterns for the purpose of improving 44JL's platform, game offerings, and customer experience — using anonymized or pseudonymized data where possible.
• Communications: To send transaction confirmations, account notifications, security alerts, and — where you have opted in — promotional offers and updates about 44JL.

Under the Data Privacy Act of 2012, 44JL processes your personal information on the following legal grounds:

• Contractual Necessity: Processing necessary to perform the contract between you and 44JL — including account creation, payment processing, game delivery, and withdrawal fulfillment.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC registration requirements, and other applicable Philippine law.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and aggregate service analytics — where these interests are not overridden by your rights and interests.
• Consent: Where no other legal basis applies — such as for sending optional promotional communications — 44JL will obtain your explicit consent, which you may withdraw at any time by contacting support or adjusting your account communication preferences.

44JL does not sell or rent your personal information to any third party. We may disclose your information to the following categories of recipients, strictly for the purposes described in this policy:

• Payment Processors: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, Metrobank, Visa, and Mastercard receive transaction-necessary data to process your deposits and withdrawals. Each processor operates under its own privacy and security standards.
• Game Providers: Software providers whose games appear on the 44JL platform may receive session and technical data necessary to deliver the game experience and resolve disputes. Game providers do not receive your identity or financial data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) may receive information as required by Philippine law, regulatory direction, or a lawful order.
• KYC Service Providers: Third-party identity verification service providers may process identity documents on 44JL's behalf, subject to data processing agreements that require compliance with the Data Privacy Act of 2012.
• IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection service providers that support the 44JL infrastructure, operating under contractual data protection obligations.

44JL uses cookies and similar tracking technologies on its website and platform for the following purposes:

• Strictly Necessary Cookies: Required for core platform functionality including session management, login authentication, and security verification. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences such as language settings, remembered login details (if enabled), and responsible gaming tool settings.
• Analytics Cookies: Collect anonymized data about how players navigate the 44JL platform — pages visited, session duration, device types — to help improve the platform experience. No personally identifiable information is included in analytics data.
• Security Cookies: Used to detect unusual login behavior, bot activity, and potential fraud attempts on the 44JL platform.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to access the 44JL platform and maintain a logged-in session. 44JL does not use third-party advertising cookies or behavioral advertising tracking technologies on its platform.

44JL retains personal information for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Identity Data: Retained for the duration of the active account relationship, plus a minimum of five (5) years following account closure, as required by PAGCOR and AMLA compliance obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AMLA reporting and audit requirements applicable to PAGCOR-licensed operators.
• KYC Documents: Retained for the duration of the account relationship plus five (5) years, or longer if required by a specific regulatory direction or ongoing investigation.
• Customer Support Records: Retained for three (3) years from the date of the relevant interaction, to allow for complaint resolution and quality review.
• Technical and Log Data: Retained for twelve (12) months from collection, unless a specific security investigation requires longer retention.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 44JL's data destruction procedures.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 44JL:

44JL implements the following technical and organizational security measures to protect your personal information:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and 44JL's servers.
• Encryption at rest for stored personal data, particularly KYC documents and financial records.
• Role-based access controls ensuring that employee access to personal data is limited to what is necessary for their specific job function.
• Regular security audits, penetration testing, and vulnerability assessments of the 44JL platform infrastructure.
• Incident response procedures requiring notification to affected players and the NPC within the timeframes prescribed by R.A. 10173 in the event of a data breach.
• Employee data privacy training and confidentiality obligations for all personnel with access to player data.

While 44JL employs robust security measures, no online platform can guarantee absolute security. Players are encouraged to maintain strong, unique passwords and enable two-factor authentication on their 44JL accounts to reduce the risk of unauthorized access.

44JL Casino does not knowingly collect personal information from individuals under 21 years of age. The 21+ age requirement is enforced through the KYC verification process required for all accounts before any withdrawal is processed.

If 44JL becomes aware that personal information has been collected from an individual under 21, the account will be immediately suspended, all personal data associated with the account will be deleted, and any balances handled in accordance with applicable law and PAGCOR guidance on underage gambling.

If you have reason to believe that a minor has registered a 44JL account, please contact us immediately at [email protected]. See our Responsible Gaming page for resources related to underage gambling prevention.

44JL may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will provide notice to registered players via the email address or mobile number on file, or through a prominent in-platform notification, at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this document. Your continued use of the 44JL platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised policy, you may close your account by contacting customer support.

For questions about this Privacy Policy, to exercise your data subject rights, or to raise a privacy concern related to 44JL's handling of your personal data, please contact:

• Data Protection Officer, 44JL Casino
• Email: [email protected] (plain text — not a clickable link) — reference "Data Privacy" in your message
• Response time: Within fifteen (15) business days of receipt of a properly identified request

If you are not satisfied with 44JL's response to your privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC), the supervisory authority for data protection matters under R.A. 10173.